In case of problems, please feel free to contact our helpdesk.

Assistance is provided on working days, 8:15 a.m – 4:15 p.m.

Direct contact with the knowledgeable person accelerates provided service. We kindly ask you to choose e-mail address from the list below suitable for the kind of problem that arises
E-mail Type of problems/questions
  • Lack of e-mail address in our database, which is necessary for self-edition of profile.
  • Updating data such as: employment (place of work), membership, functions performed, specialty, degree or academic title, address, contact details (phone, e-mail), other achievements (patents, implementations, expertise for business).

Please provide in your e-mail the description of changes and the identification number from the Polish Science Database or your date of birth.
  • Difficulties with the self-edition of profile
  • Difficulties in completing data required by the program.
  • Other problems with the SYNABA system
  • Handling problems with the Support System for Selection of Reviewers